Privacy policy
The short version: we collect what we need to sell you a pan and support you after.
Information we collect
When you order through our store at buy.castiron-kitchenware.com, we receive your name, shipping address, email and payment confirmation. Payment details are handled entirely by our payment processor - we never see or store your card number. If you contact us by email or phone, we keep the conversation so we can help you next time without starting over.
How we use it
- To ship your order and send order updates
- To answer support questions about care, seasoning and restoration
- To send the foundry newsletter - only if you subscribed, one-click unsubscribe in every issue
- To meet tax and accounting obligations
Cookies
This website uses a small number of functional cookies - for example, remembering that you accepted this notice. Analytics, where used, are aggregated and anonymized. We do not sell your data, and we do not run third-party ad trackers on this site.
What we never do
- Sell or rent your personal information
- Share your details with anyone except the processors required to fulfil your order
- Send marketing you did not ask for
Your rights
You can ask us at any time for a copy of your data, a correction, or deletion of everything we hold. Email support@castiron-kitchenware.com and we will action it within 30 days.
Contact
Cast Iron Cookware, 210 Foundry Row, Chattanooga, TN 37405, USA. Email support@castiron-kitchenware.com or call +1 (423) 555-0187.